ACS Foundation Scholarship feeds http://www.acsfoundation.com.au ACS Foundation Scholarship feeds Sat, 04 Sep 2010 09:26:55 GMT KPower - Webmaster and Application Developer - Sydney, NSW
Responsibilities:
  • Providing day to day support for KPower Website using the content management system.
  • Developing a platform for creating ipad/iphone applications.
Requirements:
  • Relevant IT degree
  • Knowledge of windows environment
  • Knowledge of MAC OSX.
  • Knowledge of C language
  • Knowledge of Objective C would be an advantage
  • Excellent programming skills
  • Business skills
Closing Date: 2010-12-20 00:00:00.0
Expiring Date: 2010-12-27 00:00:00.0]]> Sun, 19 Dec 2010 14:00:00 GMT 2 x Trainee Business Analyst with The RAC of WA - Perth The Royal Automotive Club (RAC) of WA was formed by a small group of enthusiastic car owners in 1905. Withandnbsp;more than 700,000 members,andnbsp;it is nowandnbsp;a vital part of Western Australian life.andnbsp;andnbsp; As theandnbsp;independent voice for road users in WA, the RAC is concerned with all aspects of road and community safety and offerandnbsp;motoring services and advice, insurance, travelandnbsp;services,andnbsp;finance and exclusive member benefits.

The RAC Group comprises the Royal Automobile Club of WA (Incorporated), RAC Insurance Pty Limited, RAC Travel Services Pty Ltd, RAC Finance Ltd and RAC Security Services Pty Ltd.

The RAC are offering 2 internships through the ACS Foundation scholarship programme working in General IT Projects.andnbsp; The 2 successful candidates will:

andnbsp;

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Carry out requirements analysis and write documentation for small/medium IT projects

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Prepare technical and user documentation

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Prepare test cases and coordinate user testing

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Analyse impact of proposed changes on systems

andnbsp;

Required skills:

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Some experience in systems and software development

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Knowledge of techniques and tools used for analysis, documentation and modelling of business processes

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Understanding of the software development lifecycle and current development methodologies

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Good knowledge and understanding of systems design principles

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; High level of skill in the use of the MS Office suite

andnbsp;

Other skills:

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Customer service skills

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Ability to work alone and as part of a team

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Ability to take direction

·andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp;andnbsp; Excellent verbal, written and interpersonal communication.

andnbsp;

Information about The RAC can be found at www.rac.com.au

andnbsp;


Closing Date: 2010-09-12 00:00:00.0
Expiring Date: 2010-09-30 00:00:00.0]]> Sat, 11 Sep 2010 14:00:00 GMT Resonate - Intern Developer - Sydney, NSW Resonate focuses exclusively on the building and managing customer engagement programs for brands.
The development team at Resonate work across the full SDLC.
Utilising the latest in Microsoft and Open Source Technologies, Resonate bring their innovative approach to providing state of the art applications.

Responsibilities:
  • Working with development tools like Silverlight, C#, .Net, Visual Studio 2010, Drupal and PHP
  • Enhancing modules and bug fixes
  • Responding to production problems that may need "out of hours" work

Requirements:
  • Passionate about technology
  • Keen interest in Social meda
  • Good working knowledge of web application development
  • Exposure in .NET and C#
  • An interest and some experience inandnbsp; Silverlight will be an advantage
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Revolution IT - SAP Graduate Trainee HCM - Melbourne, Victoria
SAP Graduate Trainee -andnbsp; SAP Basics
  • Needs to be trained and knowledgeable in SAP Human Capital Management
  • SAP Certification preferred
  • Willing to learn SAP testing and quality assurance
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Star Track Express - Service Desk Analyst for Graduates, Gordon NSW
Responsibilities
  • Ensure the Service Desk maintains a high standard of customer service to both external and internal customers.andnbsp;
  • Ensure all IT Equipment is secured at all times
  • Actively contribute to Knowledge Management through the creation of Knowledge Documents in Remedy.andnbsp;
  • Log a minimum of 90% of all Incidents received by telephone into the Remedy Incident Management System.
  • Maintain a “First Call Resolution Rate” equal to that of your peers.
  • Manage your “Mean Time To Resolution” equal to that of your peers.
  • Ability to relate complex technical issues to non-experts
  • Follow all specified procedures as outlined by the Service Desk Manager
  • Remain knowledgeable across a range of continually changing technologies
Required Skills
  • Excellent interpersonal and communication skills, including a professional, positive and friendly telephone manner
  • Outstanding customer service ethic with the desire to exceed customer expectations
  • Ability to train software users both over the phone and in person
  • Excellent analytical and troubleshooting skills.
  • Good knowledge of operating systems, relational database and networking of computers
  • Ability to configure, troubleshoot, and repair PC hardware and software
  • Ability to prioritise work in order to meet conflicting deadlines
  • Strong focus on task execution and completion
  • Strong focus on providing quality solutions
  • Able to work autonomously whilst contributing to a team environment
  • Work flexibility in order to coincide with department scheduling needs between the hours of 6:30am and 7:00pm
Qualifications
  • Tertiary qualifications or studying towards a tertiary qualification in Information Technology or a related field from an Australian University.

Work Experience
  • Previous work experience in a similar support/ customer service role would be considered advantageous.

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Corporate Express - IT Support/ Help Desk Technican - Sydney, NSW The role exists to provide technical support to Corporate Express' Customers, with regards to the supporting all equipment within a LAN environment. The role supports customers through' delivering onsite, remote and in-house services.

The primary purpose of this role is to ensure adherence with processes, procedures and SLA timeframes in delivering Operational Technical Services, onsite, remotely and in-house.

Responsibilities:
  • Continuously review and improve all business processes relating to all divisions of ITS
  • Version control and management of all client standard operating environment images
  • Consistent application of Asset management program and 100% accurate reporting
  • Client focus and commitment to quality - excellent communication skills
  • Excellent attention to detail and problem solving skills
    • Must be motivated and can work both autonomously and within a team
Must have driver's licence and have own transportClosing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Servian - Database Analyst - Sydney, NSW Successful candidates must be a recent graduate with excellent database skills.

Technical Skills:
  • Structured Query Language (SQL)
  • UNIX / Linux Skills
Requirements:
  • Microsoft Experience (Microsoft SQL Server)
  • Database Design
  • Knowledge of UNIX/Linux or Windows environments
Typical Background
Previous experience with reporting tools

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Star Track Express - Service Desk Analyst for Under Grads, Gordon NSW
Responsibilities
  • Ensure the Service Desk maintains a high standard of customer service to both external and internal customers.andnbsp;
  • Ensure all IT Equipment is secured at all times
  • Actively contribute to Knowledge Management through the creation of Knowledge Documents in Remedy.andnbsp;
  • Log a minimum of 90% of all Incidents received by telephone into the Remedy Incident Management System.
  • Maintain a “First Call Resolution Rate” equal to that of your peers.
  • Manage your “Mean Time To Resolution” equal to that of your peers.
  • Ability to relate complex technical issues to non-experts
  • Follow all specified procedures as outlined by the Service Desk Manager
  • Remain knowledgeable across a range of continually changing technologies
Required Skills
  • Excellent interpersonal and communication skills, including a professional, positive and friendly telephone manner
  • Outstanding customer service ethic with the desire to exceed customer expectations
  • Ability to train software users both over the phone and in person
  • Excellent analytical and troubleshooting skills.
  • Good knowledge of operating systems, relational database and networking of computers
  • Ability to configure, troubleshoot, and repair PC hardware and software
  • Ability to prioritise work in order to meet conflicting deadlines
  • Strong focus on task execution and completion
  • Strong focus on providing quality solutions
  • Able to work autonomously whilst contributing to a team environment
  • Work flexibility in order to coincide with department scheduling needs between the hours of 6:30am and 7:00pm
Qualifications
  • Tertiary qualifications or studying towards a tertiary qualification in Information Technology or a related field from an Australian University.

Work Experience
  • Previous work experience in a similar support/ customer service role would be considered advantageous.

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT SMARTS Operations and Support Engineer Scholarship role The Operations andamp; Support Engineer role is responsible for providing 1st and 2nd level support to SMARTS customers. The role includes system monitoring, running operational tasks, troubleshooting system and applications issues and managing incidents as they arise to agreed SLA’s. There will also be a need to handle support issues both in business hours and outside of business hours, working to resolve the issue, or escalation to 3rd line support or 3rd party operators.andnbsp;


1. Incident and Problem Management

  • Provide 1st and 2nd level support for all SMARTS application implementations.
  • Provide out-of-business hours on-call support services for severity 1 and severity 2 incidents (on rotation).
  • Provide accurate and detailed diagnosis and, where possible, problem resolution for issues and incidents affecting availability, performance and functional integrity of the SMARTS system.
  • At all times focussed on providing maximum possible level of service availability of the production systems.
  • Document incidents appropriately in Jira and update system documentation.
  • Rostered shift work when required

andnbsp;2. Operational System Management

  • Monitor alerts and alarms for Managed Services and SMARTS online.
  • Implement changes and releases on Managed services and SMARTS Online.
  • Maintain accurate operational documentation on systems.


3. Customer Service

  • Maintain customer-focused service at all times.
  • Respond to incidents raised by customer using phone calls or emails in a timely manner.
  • Communicate accurately and clearly with customers on status of systems, incidents and solutions.
Desired Experience/Business Skills
  • Applicability to obtain Australian Government IN CONFIDENCE security clearance is mandatory.
  • Experience in a customer service role would be desirable but not essential. Knowledge of practical application of ITIL a bonus.
Required Skills/Knowledge
  • Good communication skills
  • Linux, Unix and Windows are essential
Qualifications – Educational
  • Graduated from an Australian University with a degree in computer science/engineering, information technology, information systems, business and computer science.
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL - HCL Australia Graduate Work Integrated Scholarships - Sydney, NSW HCL Australia is offering up toandnbsp;1 IT Scholarship in Sydney over the next few weeks.

Essential requirements:
1. Must be a permanent resident or citizen of Australia.
2. Must have graduated most recently from a university in Australia, within the last one year having completed a degree in IT, Information Systems, Computer Science or Computer Engineering.
3. Must be enthusiastic and keen to get trained and learn in a team environment.
Also must have one or more of these skills:
andnbsp;andnbsp;andnbsp;
  1. Familiarity with Microsoft Technology – VB / ASP / .Net
  2. PL SQL knowledge – Should be able to understand and write queries
  3. Knowledge of SDLC
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL - HCL Australia Developer/Test Engineers - Sydney, NSW
Requirements:
  • Relevant IT degree in Software Engineering, Computer Science, Computer Engineering
  • Solid programming experience in C++ or C#
  • Good knowledge in software testing
  • Some commercial experience is desired but not necessary


Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL Australia - QA Test Engineer - Sydney, NSW
Requirements:
  • Student recently finished or in their final year doing a revelant degree in IT
  • Full time availability
  • Good working knowledge of software testing
  • Windows Scripting (either VBScript or Jscript)
  • Visual Basic
  • Good working knowledge of Excel for reporting and data processing

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL Australia - Developer/Tester - Sydney, NSW
Requirements:
  • Relevant degree in IT
  • Familiarity with Microsoft Technology – VB / ASP / .Net, PL SQL knowledge
  • Good database knowledge
  • Should be able to understand and write SQL queries
  • Knowledge of SDLC

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL Australia - HR Assitant - Sydney, NSW
Responsibilities:
  • General HR duties
  • Filing
  • Helping in contract generation
  • Contract Administration
  • Policies and procedure management
  • Documentation
  • Reporting
  • HR Support

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Corporate Express - Technical Support Engineer - Adelaide, SA The role exists to provide technical support to Corporate Express' Customers, with regards to the supporting all equipment within a LAN environment. The role supports customers through' delivering onsite, remote and in-house services.

The primary purpose of this role is to ensure adherence with processes, procedures and SLA timeframes in delivering Operational Technical Services, onsite, remotely and in-house.

Responsibilities:
  • Continuously review and improve all business processes relating to all divisions of ITS
  • Version control and management of all client standard operating environment images
  • Consistent application of Asset management program and 100% accurate reporting
  • Client focus and commitment to quality - excellent communication skills
  • Excellent attention to detail and problem solving skills
    • Must be motivated and can work both autonomously and within a team
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT RecordPoint - Test Analyst - Sydney, NSW

Work with Microsoft SharePoint and setup your career with one of Australia’s fastest growing software vendors. This role is a new role within the RecordPoint product development team. The RecordPoint product is lacking a complete set of documentation and help material. In order to continue selling the solution we need to invest in polishing up the product around the documentation set. Both from a product perspective and an implementation perspective. The role would be working under the part time lead tester, so the ability to work alone and release quality software will be a huge and exiting challenge. This role will contribute to the growth and success of RecordPoint by owning and managing the quality (through testing) and documentation of the RecordPoint product.

andnbsp;

Responsibilities:

  • Maintain comprehensive test plans/scripts
  • Participation in the preparation of UAT plans/scripts
  • Implementation/enhancement of test tools where appropriate, automating test processes wherever possible in order to improve time-to-market for enhancements to existing applications
  • Developing operating and system documentation
  • Working in close collaboration with the development teams to ensure that systems are developed within agreed budgets and timeframes and achieving necessary design and system security standards
  • Initiate and assist with development and implementation of changes to improve overall applications efficiency and functionality
  • Assess the impact of changes on existing business and technology processes, as well as other interfacing systems
  • Work with Product Architect and Management team to analyse and estimate incoming work requests / orders for inclusion in overall project delivery estimate
  • Liaise with Unique World Consulting and Support teams

Desired Skills:

  • Experience and understanding of the SDLC including awareness of andnbsp;System/ Integration/ Performance and User Acceptance Testing
  • Awareness and experience with automated testing tools would be an advantage
  • Knowledge of Relational Databases (pref SQL) and SharePoint
  • Knowledge of Agile project methodologies would be an advantage
  • Some knowledge of systems design and database concepts which will assist in engaging with the development team(s)
  • Analyse test data to determine performance of test systems, find root causes of tester-related yield issues, and drive corrective actions
  • Familiarity and understanding of development techniques in C
  • Highly motivated individual with a willingness to learn is preferred

A relevant Information Technology degree from a University in Australiaandnbsp;(eg Business, Science or Engineering related) with a keen interest in quality software development.

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Google - Software Engineering Intern - Sydney, NSW
Please note: When applying, please use the Cover Letter section to indicate when you are available for an internship and for how long. When submitting your application, please be sure to include both your resume and a copy of your transcripts.

Responsibilities:
  • Research, conceive and develop software applications to extend and improve on Google's product offering.
  • Contribute to a wide variety of projects utilizing natural language processing, artificial intelligence, data compression, machine learning and search technologies.
  • Collaborate on scalability issues involving access to massive amounts of data and information.
  • Solve all problems that come your way.
Requirements:
  • Currently pursuing a BS/MS/PhD in Computer Science or related technical field.
  • Extensive experience in Systems Software or Algorithms.
  • Excellent implementation skills (C++, Java, Python).
  • Knowledge of UNIX/Linux or Windows environments and APIs.
  • Familiarity with TCP/IP and network programming is a plus.
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT IT Support and Development based role- IDG communications IDG Communications is looking for a suitable graduate in IT, Information Systems, Computer Science/Engineering, Software Engineering with advanced experience in PHP or Python. Must also have sufficient experience in Linux.

Excellane Communication skills, basic network knowledge and good logic and problem solving skills are also essential.

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Computassist - Technician - Sydney
Requirements:
  • MSCE 2003 or higher
  • Good communication skills
  • Excellent technical skills
  • Self reliant
  • Dedicated
  • Must own a car.
  • CCNA would be favourable.
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Junior Consultant- SharePoint Gurus Pty Ltd SharePoint Gurus is a specialist IT Organisation that focuses on the implementation of Microsoft SharePoint technologies. The company was founded 3 years ago by senior consultants with the aim to help organisations improve their information management capabilities.
The suitable applicant will be mentored and trained by senior consultants.andnbsp; Thisandnbsp;role will leverage and develop web development skills. To be considered for the role you must meet the following requirements.
  • Degree or equivalent qualification in Information Technology subject from an Australian University
  • Understanding of Microsoft technologies sufficient to troubleshoot some operating system issues
  • Understanding of web technologies
  • Have some web-based development experience.
The successful applicant will spend their time consulting at client sitesandnbsp;based atandnbsp;our office in Glebe. Along with your technical skills you will also be required to effectively communicate with clients, understanding their requirements and write documentation.
The successful candidate will be:
  • Keen to learn new technologies and concepts
  • Not afraid to get your hands dirty
  • Self-motivated
  • Understand own limitations
  • Quick learner
  • Outgoing
  • Good written and verbal communicator
  • Permanent resident / Citizen
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Touchpaper Australasia Talented Developer
andnbsp;We are putting the finishing touches on our latest major application and while it meets the specifications there is still a lot to do before it’s ready for market.

We also have some exciting new applications on the drawing board but are too focused on day to day business to bring them to life.

We need a gifted developer with a structured approach in the complete systems life cycle from analysingandnbsp; requirements to solution development.

Essential skills:
  • Good understanding of Networking fundamentals (TCP/IP, HTTP, HTTPS)
  • .Net v3.x C# programming, the Enterprise Library, WPF and WCF
  • ASP.Net C#, JavaScript, HTML, XML, XAML, IIS
  • Relational Databases (MSSQL, Oracle)
  • Good communication skills
Favourably regarded:
  • Microsoft Developer (.net) certification (achieved, currently studying, or demonstrated equivalent experience)
  • Writing installation programs using windows installer with custom actions
  • DevExpress, and other 3rd party component integration
  • Proven track record (completed projects, assignments, currently used solutions)
Requirments for this role

1. Must have graduated in IT related areas from an Australian University.

2. Must have acheived credit average overall in the subjects.

3. Must be a Permanent Resident or Citizen of Australia

4. Must be willing to travel within Australia and even occasionally overseas as part of the work.

5. The role can be based out of their Springwood office(NSW) or Hope Island office(QLD)
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Sales and Marketing- Software and Services- Touchpaper Australasia Great opportunity to develop your skills

Travel potential

Sunny QLD location

Rapidly expanding Company

As one of the thought leaders in Service Management software in Australia and we have experienced rapid growth over a number of years. To continue to grow at this rate we need to improve and standardise our marketing throughout the organisation. If you would like a future in the rapidly changing software industry, then take up the exciting challenge and build onto your sales and marketing skills.


Role and Responsibilities

A new position has been created for a Sales and Marketing to gain experience in all facets of marketing and selling our solutions and services.andnbsp; The successful applicant will work in a variety of roles in the company to establish the brand and identify prospects for our software

Responsibilities include:

With training, run sales campaigns to identify new customer verticals and develop telephone campaigns for our telemarketing team to provide industry research on the market and develop brand awareness. Develop attractive and accurate marketing materials including email campaigns and mail campaigns designed to establish the brand and grow our prospect base. Assist in designing seminars and workshops to showcase the solutions. Assist with trade shows to create stands and concepts that promote our solutions and services.


Work with the Sales Team in building relationships with prospects and understanding their requirements.


Experience and Skills required


  • Aptitude for Sales and Marketing demonstrated by studies or previous work experience.

  • Excellent communications skills both written and oral.

  • Excellent people skills and customer service.

  • Organisational and time management skills.

  • Self-starter with real drive and energy

Requirements

Must be a permanent resident or citizen of Australia

Must have completed a Bachelors degree in IT related field from an Australian University

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Service Desk Technician Scholarship role with The Frame Group
  • Achieve and exceed client service level agreements (SLA)
  • Under general supervision, provide software, hardware and network problem resolution by performing question/problem diagnosis for Frame’s Internal Network
  • Guide users through step-by-step solutions
  • Clearly communicate technical solutions in a user-friendly, professional manner
  • Provide one-on-one end-user training, as needed
  • Undertake site work as required.andnbsp; This includes, but is not limited to:
  • fault finding and repair of IT installations
  • patching
  • audits
  • relocations
  • moves, adds and changes
  • audits of internal and external clients.
  • Liaise with clients, via telephone and email, regarding their service needs
  • Log client service requests
  • Allocate service requests to technicians/engineers or suppliers
  • Utilise your level 1 and 2 internal support skills, and conduct network troubleshooting to level 2
  • Follow up the status of service requests
  • Prepare general correspondence and specialist documentation
  • Generate management reports from the Service Desk database
  • Maintain technical documentation such as network diagrams, asset registers, CMDB’s,
  • Perform any other duties that may be reasonably asked of you by the Service Desk Manager
  • Be familiar with and adhere to the Frame Business System

Skills required:
  • DNS
  • Active Directory
  • Windows Exchange 2003/2010
  • VMWARE ESXI
  • File and Print Servers
  • Multifunctional Devices
  • Anti-Spam/Anti-Virus
  • Symantec Endpoint Security
  • IP Telephony
  • Backup and recovery
  • SOE
  • Desktop Support
  • 12-18 months experience required
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Systems Engineer- Computassist Computassist is a growing IT support company that specialises in small and medium business IT Support and Technology Management. We are seeking a junior consultant/engineer to join our growing team. Successful applicants will enjoy a dynamic, fun, and relaxed working environment with flexibility and independence.

Applicants must be comfortable and confident interacting with customers on a daily basis, subsequently applicants must posses excellent communication skills.

Responsibilities

* Server configuration andamp; maintenance
* account/customer management
* Network setup, administration and troubleshooting
* Workstation administration and management
* Email administration
* Backup administration
* Virus management
* Help Desk / Troubleshooting

Required Attributes

* Proactive, passionate, and thorough
* Excellent communications, telephone and written skills are essential
* Highly independent yet a natural team player
* Degree (IT Related)
* MCSE (W2k3 or above)
* Minimum 2 years hands on experience
* Proficiency in the following Operating Systems:
- Small Business Server 2003
- XP, Vista, Windows 7
* Workstation Administration

Applicants must have the following

- A suitable degree ICT related from a University in Australia and acheived credit average
- own car
- non Australian citizens must have a current working VISA (Full-time, not student)



Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT HCL - HCL Australia Graduate Work Integrated Scholarships - Sydney, NSW HCL Australia is offering up to 3 IT Scholarships in Sydney over the next few weeks.

Essential requirements:
1. Must be a permanent resident or citizen of Australia.
2. Must have graduated most recently from a university in Australia, within the last one year having completed a degree in IT, Information Systems, Computer Science or Computer Engineering.
3. Must be enthusiastic and keen to get trained and learn in a team environment.
Also must have one or more of these skills:
andnbsp;andnbsp;andnbsp; •Manual or Automation Testing knowledge
andnbsp;andnbsp;andnbsp; •Familiarity with Quality Center and/or any other testing tool
andnbsp;andnbsp;andnbsp; •SQL server knowledge with understanding of Normalization, Nested queries, Stored Procedures andandnbsp; Triggers

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT TCS Test Analyst Scholarship role Tata Consultancy Services (TCS) in collaboration with ACS Foundation invites applications for its Graduate Industry Placement Program
TCS is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development.
A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 140,000 of the world's best trained IT consultants in 42 countries. The company generated consolidated revenues of US $6 billion for fiscal year ended 31 March 2009.
We are looking for top-flight professionals committed to creating and implementing innovative IT solutions that help transform businesses. If you’re looking to kick start your IT career that will challenge and inspire you, look no further!

Role Description:
  • Prepare, Review and execution of the Test plans, test cases / Traceability Matrix and test data in accordance with the functional and technical design document for each component developed.
  • Record defects with priority and interact with the developers
  • Report all testing materials, defect reports and metrics to Test Lead
  • Ensure that All Entry andamp; Exit criteria’s are met for each phase and release
  • Support of other testing teams involved
  • Perform Load Test Case execution and Performance Test case execution, Test Scripts, Test Reportingandnbsp; and Test Results , Defects loading into Test Management Tools
  • Providing status reports on Testing to Test Lead
Essential requirements
  • Must have graduated from an Australian Universsity in the last one year, those graduated earlier than 2009 may not be considered.
  • Must be a Permanent Resident/Citizen of Australia
  • Must have obtained credit average grades at graduation.
  • Must be available to appear for screening process in Sydney at their own cost

Those who have applied earlier are requested not to apply again.
The stipulated Scholarship amount is $34,000 but on successful completion of 6 months another $2,000 will be paid as bonus and after completion of 12 months another $2000.

Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT eProgram - Quality/Support Analyst - Hawthorn, VIC eProgram is a Professional Services company providing consulting services across many market verticals including firs and second line support desk services for its key products.

eProgram is master distributor/reseller in the Asia Pacific region for iET and Dimensional Insight products and partner reseller rights for IntaSoft products.

Responsibilities:

  • Provide QA testing of developments (unit testing) and deliveries (build testing)
  • Record, log, and maintain Service Desk queries into internal system
  • Regularly report and follow-up on unclosed support queries
  • Assist technical support to clients relating to the user of software applications
  • Assist with producing documentation as required
  • Software testing and evaluation
  • Research and development as required

Required skills:

  • Strong database skills (SQL Server, MS Access and/or Oracle)
  • Knowledge of SQL
  • Good grasp of technical skills in computing software
  • Good customer service skills orietnation
  • Problem solving skills are highly regarded to meet client's needs
  • Ability to take instructions well and attention to detail
  • Excellent verbal and written communication skills

Desirable skills:

  • Programming (VB .NET, VB6, Java, C and/or C++)
  • Microsoft office suite including MS Access and Visio
  • Strong Analysis and Design
  • Good understand of OSs, networks and hardware/software architectures
  • Ability to work as part of a team or as an individual
Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Revolution IT - SAP Graduate Trainee - Melbourne, Victoria
SAP Graduate Trainee -andnbsp; SAP Basics
  • Needs to be trained and knowledgeable in SAP Basis foundation and advanced
  • Willing to perform SAP Basis Administration of Revolution IT SAP Test Lab
  • Willing to learn SAP testing and quality assurance
  • We can sponsor required visa
The candidate might be sponsored for a permanent position with the company after the first year.Closing Date: 2010-09-10 00:00:00.0
Expiring Date: 2010-09-17 00:00:00.0]]> Thu, 09 Sep 2010 14:00:00 GMT Bob Northcote CPEP Scholarship Thinking about postgraduate study?andnbsp; The ACS offers an online distance education program with mentored and interactive learning.andnbsp; For more information about the Computer Professional Education Program visit www.acs.org.au
We are offering half fees to the CPE Program for eligible ACS Members - details below:

Fellow and Honorary Life Member of the ACS, Prof Bob Northcote passed away in March in 2008 leaving behind a legacy that includes establishing formal ACS membership standards and the accreditation of computing and ICT courses over a 15 year period. In his honour a perpetual scholarship fund has been set up for South Australian members of the ACS to undertake the CPE Program.

The ACS CPEP a world class curriculum of professional development and training set within the context of an individual’s work environment. It seeks to grow professionals into leaders and provide a key point of differentiation in the competitive ICT market.

The Program comprises three core subjects and one elective:

Core:
Business, Legal and Ethical Issues; Business, Strategy and IT and New Technology Alignment

Electives:
Adaptive Business Intelligence; IT Service Management; Project Management; Green Technology Strategies and Enterprise Architecture, Organisational Change Management and Business Process Improvement (using Lean Six Sigma).

Three scholarships will be awarded each year, one in every study period, covering half the costs of the full program for each scholarship winner ($1500 in total). The criteria for the scholarship is the aplicant must have at least 18 months of work experience and be a current financial member of the South Australian branch of the ACS.

A current CV and a short covering letter providing reasons why the applicant should be awarded the scholarships are also required. The scholarship is designed specifically for early career professionals not already studying in the CPe Program.

Study Period 3, 2010 runs from 12 September to 11 December 2010 and enrolments close 5 September 2010.andnbsp; Scholarship applications should be received no later than 31 August 2010.


This scholarship is only for members of the ACS South Australian branch and is only available to members who are MACS or MACS Provisional level who have at least 18 months work experience in the ICT industry.

For further information contact mandy.watson@acs.org.au or visit the ACS Foundation

Closing Date: 2010-09-05 00:00:00.0
Expiring Date: 2010-09-05 00:00:00.0]]> Sat, 04 Sep 2010 14:00:00 GMT Gerry Maynard CPEP Scholarships Thinking about postgraduate study?andnbsp; The ACS offers an online distance education program with mentored and interactive learning.andnbsp; For more information about the Computer Professional Education Program visit www.acs.org.au
Note please: We are offering half fees to the CPE Program for eligible ACS Members - details below:

Gerry Maynard was instrumental in the development of IT in Victoria and was awarded an Order of Australia in 2005 for his services to the information technology industry and education. He was an Honorary Life Member of the ACS and contributed to several board positions within the ACS during his career.andnbsp;andnbsp;

Gerry passed away in November 2008 and in honour of his contribution to the ACS, three scholarships will be awarded each year, one in every study period, covering half the costs of the full program for each scholarship winner ($1500 in total).andnbsp; Criteria for the scholarships are the normal entry requirements for CPEP – MACS or MACS Provisional level, plus the applicant must be a resident of Victoria.andnbsp; A current CV and a short covering letter providing reasons why the applicant should be awarded the scholarships are also required.andnbsp; The scholarship is designed specifically for early career professionals not already studying in the CPe program.

The ACS CPEP a world class curriculum of professional development and training set within the context of an individual’s work environment. It seeks to grow professionals into leaders and provide a key point of differentiation in the competitive ICT market.

The Program comprises three core subjects and one elective:

Core:
Business, Legal and Ethical Issues; Business, Strategy and IT and New Technology Alignment

Electives:
Adaptive Business Intelligence; IT Service Management; Project Management; Green Technology Strategies and Enterprise Architecture, Organisational Change Management and Business Process Improvement (using Lean Six Sigma).

Study Period 3, 2010 runs from 12 September to 11 December 2010 and enrolments close 5 September 2010.andnbsp; Scholarship applications should be received no later than 31 August 2010.

Only members of the ACS Victorian branch can apply.

For further information contact pam.barnes@acs.org.au or visit www.acs.org.au/cpeprogram

Closing Date: 2010-09-05 00:00:00.0
Expiring Date: 2010-09-05 00:00:00.0]]> Sat, 04 Sep 2010 14:00:00 GMT