Synergy - IT Support Intern

Perth, WA

Role Description

Synergy is WA’s biggest energy retailer, supplying customers with electricity and gas. Supporting close to one million residential, business and industrial customers within the South West Interconnected System (SWIS) of Western Australia.

Synergy is offering a 6-month Work Integrated Learning scholarship for 2 students to assist with their rollout of a Windows 10 Upgrade and Office 365.

Responsibilities include:

• Learn and implement Synergy process for installing Windows 10 & Office 365 onto new machines (laptops and desktops)
• Install various non- MS software onto new machines
• Set up of machines onto staff desks, ensuring all connections are correct and that user can login/use applications and recording any issues reported, and fixing minor issues if possible
• Assist communications staff with placement of Windows 10 advertising materials around company buildings (CBD head office only

Required Knowledge and Skills:     

• Basic knowledge of Windows 10 and MS Office products
• Strong Communication Skills - both written and spoken
• Ability to troubleshoot and follow instructions
• Flexible "can-do' approach, and desire to improve personally and professionally 
• Ability to work under deadlines

Qualifications

Currently completing a bachelor’s degree in Computer Science/Engineering or Information Technology, Information Systems at an Australian University

The scholarship amount for this role is $18,000 tax-free for 6 months full-time (pro rata for part-time).