Agilent - Product Support Engineer Intern

Melbourne, VIC

About Agilent

Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek. Agilent"s expertise and trusted collaboration give them the highest confidence in our solutions.


About the role

Agilent, Mulgrave is currently seeking an intern for 12 months to be part of our Product Support Engineering Team.

As an Intern, you will have completed your 2nd or 3rd year at university in engineering and be ready for 12 months industry experience. You will apply the skills learnt at university in a variety of focused hands-on projects, at the same time gain and apply knowledge about Agilent's products and in your assignment. This will help develop real world experience in a company that is a leader in the market it serves.


Specific Role Description:

  • Familiarization of Agilent products and processes in relation to Product support
  • Develop documentation and collateral for the customer and field team that is effective, complete and consistent with the quality and format as per Agilent standards
  • Work collaboratively with Product support and design engineers to develop product documentation and implement them as per Agilent requirements
  • Identify customer information needs by liaising with product support engineers and analyze existing/planned products' fit with those needs so that gaps are determined and actioned as part of continuous improvement initiative.
  • Identify and gather required technical information from R&D and/or Marketing as and when required


  • 2nd or 3rd year Bachelor -- Mechanical/Electronics Engineering
  • Adequate Interpersonal skills -- building working relationships, flexibility, assertiveness
  • Highly self-regulated and motivated
  • Excellent communication skills -- written and oral
  • Willingness to learn quickly and autonomously


To be eligible you must be currently enrolled in a relevant degree at an Australian university. This scholarship amounts to $32,000 tax-free for 12 months full time. The duration of this internship is 10-12 months.

Agilent is an equal opportunity employer.


  • Type

    Work Integrated Learning

  • Company


  • Scholarship Amount


  • Undergrad or Postgrad


  • Length

    Up to 12 months

  • Working hours

    Full time

  • Required residency

    Australian citizen or permanent resident

  • Application closing date


  • Expected start date


  • Location

    Melbourne, VIC