ILUKA RESOURCES LTD - Service Delivery Internship

Perth, WA

Iluka Resources is an international mineral sands company with expertise in exploration, development, mining, processing, marketing and rehabilitation

The Service Delivery Intern is accountable for providing first and second level support to Iluka IT users and is responsible for the completion and tracking of second-third level support calls as assigned within the call management system. This role may include some travel to sites.

Required Business Skills and Knowledge;

  • Demonstrated experience within a Microsoft operating environment including SharePoint
  • Experience in Lenovo client hardware o Exposure to and understanding of mobility devices, tablets and multi-functional devices
  • Basic server principles and systems, Active Directory and SCCM
  • Understanding of TCP/IP Protocol and basic networking principles o Demonstrated ability to analyse and problem solve

Desired Business Skills;

  • Flexible "can-do' approach, and desire to improve personally and professionally
  • Business analysis experience advantageous
  • Problem solving skills
  • Previous field or mine site travel and support experience advantageous
  • Strong written and verbal communication skills

    You must have a ‘C’ Class Drivers License and be studying toward a tertiary qualification in Computer Science / Engineering / ITIL Foundation

    Open to Australian Permanent Residents and Citizens.

This scholarship role amounts to $17,000 tax-free for Undergraduates and $19,000 tax-free for Postgraduates working full-time for 6 months. 



For more details contact Sarah Maiden:

Email: adminwa@acsfoundation.com.au
Phone: 0401 317 879 Apply now

If you are having problems applying, please send an email to adminwa@acsfoundation.com.au

About

  • Type

    Work Integrated Learning

  • Company

    ILUKA RESOURCES LTD

  • Scholarship Amount

    $Varies

  • Undergrad or Postgrad

    Undergraduate/Postgraduate

  • Length

    6 months

  • Working hours

    Full time

  • Required residency

    Australian citizen or permanent resident

  • Application closing date

    31-Jan-2020

  • Expected start date

    10-Feb-2020

  • Location

    Perth, WA