ILUKA RESOURCES LTD - IT Support Intern

Perth, WA

Iluka Resources is an international mineral sands company with expertise in exploration, development, mining, processing, marketing, and rehabilitation.

The Service Delivery Intern is accountable for providing first and second level support to Iluka IT users and is responsible for the completion and tracking of second-third level support calls as assigned within the call management system. This role may include some travel to sites.

 

Required Business Skills and Knowledge;

  • Demonstrated experience with office 365 including SharePoint, OneDrive & Teams.
  • Experience in Lenovo client hardware o Exposure to and understanding of mobility devices, tablets, and multi-functional devices
  • Basic server principles and systems, Active Directory and SCCM
  • Understanding of TCP/IP Protocol and basic networking principles
  • Demonstrated ability to analyze and problem solve

 

Desired Business Skills;

  • Strong written and verbal communication skills
  • Flexible "can-do' approach, and desire to improve personally and professionally
  • Business analysis experience advantageous
  • Problem-solving skills
  • Previous field or mine site travel and support experience advantageous
  • Service Now experience advantageous

 

You must have a ‘C’ Class Drivers License and be studying toward a tertiary qualification in Computer Science / Engineering / ITIL Foundation 

 

This role amounts to $17,000 for an Undergraduate and $19,000 for a Graduate working six months full time .

About

  • Type

    Work Integrated Learning

  • Company

    ILUKA RESOURCES LTD

  • Scholarship Amount

    $Varies

  • Undergrad or Postgrad

    Undergraduate/Postgraduate

  • Length

    6 months

  • Working hours

    Full time/Part time

  • Required residency

    Australian citizen or permanent resident

  • Application closing date

    01-Mar-2021

  • Expected start date

    26-Feb-2021

  • Location

    Perth, WA