About the business

Join our international award-winning team supporting mission critical systems for high profile clients including large corporations and government across Australia.

About the role

Working with a range of technologies including VMware, Linux, MySQL, and Nginx, your role will be to support the operational availability of mission critical web systems for our corporate and government customers. You will work closely with the IT Operations Manager on a daily basis, while providing support to the wider team including our highly talented Australian web developers and sales team.

Benefits

This is an opportunity to learn from the best of the best. We are looking to invest in training someone who could one day transition into a key infrastructure management role in the organisation. You will have the opportunity to learn how to manage and secure mission critical systems.

This role is 98% remote and flexible. We can customise the hours and duties to suit your lifestyle. All of our staff work remotely, and we always have. We know how to 'do remote' and work as a team.

This role is an opportunity to join our high-performance team, in a rapidly growing company, and be a part of delivering mission critical systems for big businesses such as airlines, government, and essential community services. We're an honest, reliable crew that is passionate about delivering world class technology solutions to our customers.

Skills and experience

You must currently be studying a university IT course. A strong technical background, or passion for technology is essential.

To be successful in this role, you will need the ability to rapidly resolve complex technical issues under pressure, while taking a robust approach to compliance and risk management.

Experience with Docker, Kubernetes, Veeam, Checkpoint, HAProxy, CloudFlare, Ubuntu, RedHat, or PHP will be looked on favourably.

Requirements

We are a values based organisation working with critical infrastructure. As such, a high level of personal integrity, passion for technology, aptitude for continual learning, and commitment to quality and security is mandatory.

As this is a remote position, you will be expected to have a suitable computer and reliable internet connection to allow you to connect with the team and perform the duties of the role. Special accommodations may be made for exceptional candidates who do not have a suitable computer or otherwise cannot meet this requirement.

Duties

You will support the IT Operations Manager and shadow daily tasks in ensuring operational availability and security of all customer and internal IT systems. Duties will vary depending on the dynamic needs of the business but could include some or all of the following activities:

• Liaising with clients to build relationships and facilitate provision of services 

• Providing technical support to clients

• Configuration of Virtual Private Servers (VPS) Firewall management

• Operating system, web server, DNS, load balancer or database management

• Network monitoring

• Preparation of monthly reports

From time to time your duties may include providing back-up support for activities outside of your immediate role, and in alignment with your skills and training, such as the following:

• Project management

• Technical documentation

• Sales/marketing

• Client support - non-infrastructure related enquiries

• Business strategy/policy & procedure

• Web development

You must currently be studying a university IT course

For applications, please refer to the form below: