Westpac - IT Solutions Internship

Sydney, NSW

We’ll provide loads of learning and support to help you make the most of the experience. 


The Job Role:   


In this role you will learn to do the following tasks; 


  • Undertake basic problem diagnoses, corrections and support to resolve 
    incidents/issues as required, and escalate those that cannot be resolved 
    to ensure resolution within a timely manner
  • Assist with problem determination and root cause analysis as directed to 
    ensure permanent corrective actions are implemented appropriately  
  • Assist in the formulation of infrastructure standards and guidelines to 
    support the development of effective infrastructure strategies and 
  • Assist with backup and recovery procedures and plan and undertake 
    effective Disaster Recovery and testing procedures to ensure effective 
    Disaster Recovery plans are developed, documented, tested and 
  • Make recommendations and assist with infrastructure systems, patches 
    and upgrades to ensure the development and maintenance of effective 
    technology infrastructure within the Westpac Group 
  • Provide technical assistance and insights for effective management of 
    Infrastructure service requirements 
  • Assist in governance and planning of major proposed changes to ensure 
    successful implementation and transition of infrastructure changes 
  • Assist compliance processes to ensure adequate controls exist




About you:  


  • Good interpersonal skills and communication skills - ability to build effective relationships and communicate with people at all levels of the organization both verbal and written.
  • Builds effective relationships - a collaborator who builds and fosters enduring relationships with Team Members, Business Leaders, and Partners 
  • Strives to deliver a consistent customer experience –ability to anticipate, own and resolve customer issues and willingness to recommend improvement strategies to continually implement and improve the strategies 
  • Decisive thinker - proven ability to analyse information quickly and use it to inform decisions 
  • Driven to deliver – evidence of a drive to act, being proactive about getting work done





Working towards a tertiary qualification in IT or related discipline, or equivalent experience 



This role amounts to $26,000 tax-free for an Undergraduate working full-time for six months.


  • Type

    Work Integrated Learning

  • Company


  • Scholarship Amount


  • Undergrad or Postgrad


  • Length

    6 months

  • Working hours

    Full time

  • Required residency

    Australian citizen or permanent resident

  • Application closing date


  • Expected start date


  • Location

    Sydney, NSW