Westpac - IT Solutions Internship

Sydney, NSW

We’ll provide loads of learning and support to help you make the most of the experience. 

 

The Job Role:   

 

In this role you will learn to do the following tasks; 

 

  • Undertake basic problem diagnoses, corrections and support to resolve 
    incidents/issues as required, and escalate those that cannot be resolved 
    to ensure resolution within a timely manner
  • Assist with problem determination and root cause analysis as directed to 
    ensure permanent corrective actions are implemented appropriately  
  • Assist in the formulation of infrastructure standards and guidelines to 
    support the development of effective infrastructure strategies and 
    procedures 
  • Assist with backup and recovery procedures and plan and undertake 
    effective Disaster Recovery and testing procedures to ensure effective 
    Disaster Recovery plans are developed, documented, tested and 
    implemented
  • Make recommendations and assist with infrastructure systems, patches 
    and upgrades to ensure the development and maintenance of effective 
    technology infrastructure within the Westpac Group 
  • Provide technical assistance and insights for effective management of 
    Infrastructure service requirements 
  • Assist in governance and planning of major proposed changes to ensure 
    successful implementation and transition of infrastructure changes 
  • Assist compliance processes to ensure adequate controls exist

 

 

 

About you:  

 

  • Good interpersonal skills and communication skills - ability to build effective relationships and communicate with people at all levels of the organization both verbal and written.
  • Builds effective relationships - a collaborator who builds and fosters enduring relationships with Team Members, Business Leaders, and Partners 
  • Strives to deliver a consistent customer experience –ability to anticipate, own and resolve customer issues and willingness to recommend improvement strategies to continually implement and improve the strategies 
  • Decisive thinker - proven ability to analyse information quickly and use it to inform decisions 
  • Driven to deliver – evidence of a drive to act, being proactive about getting work done

 

 

Qualifications:  

 

Working towards a tertiary qualification in IT or related discipline, or equivalent experience 

 

 

This role amounts to $26,000 tax-free for an Undergraduate working full-time for six months.



For more details contact Giselle Kennedy:

Email: info@acsfoundation.com.au
Phone: 02 8296 7700 Apply now

If you are having problems applying, please send an email to info@acsfoundation.com.au

About

  • Type

    Work Integrated Learning

  • Company

    Westpac

  • Scholarship Amount

    $26000

  • Undergrad or Postgrad

    Undergraduate

  • Length

    6 months

  • Working hours

    Full time

  • Required residency

    Australian citizen or permanent resident

  • Application closing date

    03-Dec-2021

  • Expected start date

    13-Dec-2021

  • Location

    Sydney, NSW