At Service NSW we are a customer focused organisation, passionate about delivering a great customer experience, every day in every way.
Our culture is defined by shared values and behaviours that support the achievement of our Vision and Mission. Our success is based on living our shared values every day when we work with our customers and with each other.
Our vision is to be the leader in transactional services for the NSW community.
Our mission is to transform transactional services through excellent customer service and effective partnerships.
Primary purpose of the role
The Product Designer supports all aspects of product design to deliver user-centred product applications, software and solutions which support Service NSW to deliver customer value. Working in a lean, agile, and client focused environment, the Product Designer will lead and support across the design process, and collaborate with key internal and external stakeholders to ensure product designs supports an excellent end-to-end customer experience.
This Product Designer reports to the Product Owner.
Capabilities for the role
The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at www.psc.nsw.gov.au/capabilityframework
This role also utilises an occupation specific capability set which contains information from the Skills Framework for the Information Age (SFIA). The capability set is available at www.psc.nsw.gov.au/capabilityframework/ICT
Must be currently studying at an Australian University to be eligible. The scholarship amount is $34,000 tax-free for 12 months full-time.
Work Integrated Learning
Australian citizen or permanent resident